Real modernization work with regulated missions.

Problem

VOA WW staff and volunteers juggled Google Workspace, file servers, and unmanaged laptops while auditors flagged access control gaps.

Solution

Query Minds unified identity, moved every workload to Microsoft 365, deployed Intune + Defender + Purview, and automated onboarding/offboarding with Power Automate and ServiceNow integrations.

Outcome

800+ employees now run on a cloud-only estate, conditional access enforced by default, and onboarding time dropped from 10 days to 2. Cyber insurance renewal accepted without exceptions.

Problem

VOA NCNN ran mixed Google/Microsoft stacks, Access databases, and manual HIPAA evidence collection, starving leadership of near real-time analytics.

Solution

We migrated workloads into Microsoft 365, implemented Sentinel/Defender for HIPAA-ready security, ingested data into a Fabric lakehouse, and built Power BI scorecards with commentary workflows.

Outcome

Leadership accesses 60 KPIs daily, PHI tagging is automated, and HIPAA audits close with zero manual spreadsheet pulls.

Problem

Broker onboarding involved 12 spreadsheets, email approvals, and a custom portal no one maintained while cyber insurers demanded privileged access controls.

Solution

We implemented Microsoft 365 security baselines, built a Power Apps portal for broker onboarding, automated policy renewal workflows with Logic Apps and SharePoint, and embedded analytics dashboards.

Outcome

Onboarding cycle times dropped by 80%, brokers self-serve documentation, and auditors cleared every finding with the provided evidence packs.